Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • CW
    Every time I call, I get an amazing professional person on the phone.

    “Every time I call, I get an amazing professional person on the phone. This company always calms my fears and I know if Erie is handling the situation… it will be handled the right way. ”

  • BB
    ...very patient, courteous, and replied back quickly.

    “Elizabeth was easy to work with; very patient, courteous, and replied back quickly. If she didn’t have the answer, she got it for us in a timely manner. We also enjoyed speaking with Bill and the time and patience he took explaining in more detail. ”

  • ES
    Good rates and service.

    “Good rates and service. Always been helpful when I had questions. Love the personal service.”

  • EM
    Fair rates...

    “Fair rates and accident claim was handled quickly.”

  • PD
    ...very helpful and kind customer service!

    “Multi-car discount and discount by paying in full. Also very helpful and kind customer service!”

  • ED
    l cannot imagine using a different agency for my insurance.

    “l cannot imagine using a different agency for my insurance. Bill and Elizabeth are focused on customer satisfaction, and making sure that insurance is no longer a negative experience! The rates are great, and any time l have needed assistance regardless if it is a claim, policy change, or simply a question, my experience has been pleasant and very stress free. Thank you to the Bill Yon Agency!”

  • KM
    Excellent customer service and friendly staff.

    “Excellent customer service and friendly staff. Efficient and very professional.”

  • JS
    I cannot imagine trusting anyone else with my insurance needs.

    “Bill has always offered quality insurance, competitively priced with a high level of responsive customer service. I cannot imagine trusting anyone else with my insurance needs.”

  • PF
    Great rates too!

    “Excellent service and very knowledgeable about the most complex insurance matters. Great rates too!”

  • PF
    Excellent service from true insurance professionals.

    “Excellent service from true insurance professionals. I recommend the Bill Yon Agency to anyone that needs coverage from a strong carrier and at a very competitive price. I appreciate the responsive customer service and the quick resolution of claims!”